Fine Diamond Jewelry

   diamondsbyjanet.biz

To order directly shop at our main site

 www.diamondsbyjanet.com

Come shop at our two retail locations located at 70 & 74 Bowery, NewYork NY

(212) 343- 0396 

LIFE TIME "TRADE UP" GUARANTEE

Buy the Diamond you can afford today, and trade it in for a larger Diamond tomorrow!  We, at Diamonds by Janet, guarantee the full trade in value of your Diamond purchase toward a larger Diamond worth 50% or more than the original price, at any time. You will receive credit for the price paid for your Diamond towards a new diamond purchase. The original purchase price of your trade-up will be applied toward the purchase of a new diamond item with at least a 50% additional value or greater, providing the following conditions are met:
A. Diamond is not damaged, chipped, and matches the mapped description in your certificate.
B. Bring or send the original diamond certificate or make sure it is included. (If you do not return the original diamond certificate, there will be a $180.00 fee).
C. The copy of original purchase receipt showing price paid and date of purchase.                                                      

D.  Pick out your new Diamond.                                             

Refund Policy:
We offer a hassle-free 100% money back guarantee within 10 days of purchase...  SatiSatisfaction is guaranteed.  We fully guarantee the diamond weight and quality of every piece. Custom orders are non-refundable and require a deposit. Upon receipt of Items ordered please conduct an inspection Immediately.  If the Item ordered is not as specified, or you would like to return it for any reason, the item must be returned unworn with its original tag attached.  A refund will be issued upon that determination and a refund less the shipping cost will be returned to you within 10 days of receipt of return.  If an error was made on our part, than shipping charges shall be waived as well.  If you have any questions, please call or e-mail us.
  We fully guarantee the diamond weight and quality of every piece is as stated or marked.

Shipping: Please send your diamond with original diamond certificate, copy of origi nal purchase receipt and Return Authorization Number to:
DIAMONDS BY JANET 74 BOWERY, NEW YORK NY 10013
Please ship your diamond via US Postal Service Registered Mail and have the package insured for the purchase price. If you do not insure the package and the ring is lost on shipment, you will be responsible for the loss.

Returns:  Step 1 - TO ARRANGE A RETURN AUTHORIZATION : Call us at 1-212-343-0396, to obtained your Return Authorization AND RECEIVE INSTRUCTIONS ON RETURN  PROCEDURES.

Step 2 - Pack Return: Secure the merchandise and Jewelry Appraisal Certificate inside the original jewelry box or bag. Enclose all original packaging, including diamond certificates and appraisal forms (where applicable). Use the original delivery box, if possible. The replacement value for a diamond certificate is UP TO $250.00 PER CT., SO MAKE SURE TO KEEP IT SAFE. DO NOT USE THE TERM JEWELRY ON PACKAGE TO PROTECT ITS CONTENTS.

If you do not have the Returns Label found on the original packing slip, then please enclose a document listing the following information fields:

   - Your name

   - Your return address

   - Daytime phone number

   - Original order number

   - Your E-mail address (if applicable)

 Step 3 - Ship return to:

Diamonds by Janet

74 BOWERY STREET

NEW YORK, NY 10013

ATTN: RETURNS

Your shipment must be fully insured. Use your cost as the amount to insure. In addition call us at (212) 343-0396 and we will arrange for it's pick-up for you.

Please Ship through UPS ONLY... Due to it's excellent tracking system and prompt payments for loses...